About us
This website is operated by SNACK STASH PRIVATE LIMITED (“Snack Stash”, “we”, “us”), registered in Jaipur, Rajasthan, India. Our full business details are on our Contact page.
Products and information
We try to keep product information accurate and up to date. Pack artwork shown on this website may be illustrative until product photography is available. Please always read the label on the pack you receive for ingredients, allergen information, best-before date and storage instructions.
Prices
Where prices are shown, they are in Indian Rupees. Where a product shows “Price on request”, we'll confirm the price when you enquire. The final price, any applicable taxes and delivery charges are always confirmed with you before your order is accepted.
How an order is made
Sending us your stash list on WhatsApp or by email is an enquiry, not a confirmed order. Your order is confirmed only when we reply confirming availability, the total price, delivery charges and the expected delivery time, and you agree to proceed.
We may decline an order — for example if a product is unavailable or we cannot deliver to your area. If you have already paid, we will refund you in full.
Payment
This website does not collect card or bank details.
Delivery, cancellations and refunds
Please see our Shipping & delivery and Cancellation & refunds pages.
Using this website
The Snack Stash name, logo, designs and website content belong to us. Please don't copy or reuse them without our permission. Don't misuse the website or try to interfere with how it works.
Our responsibility to you
Nothing in these terms limits your rights as a consumer under Indian law. If something goes wrong with your order, please contact us and we'll work with you to put it right.
Law and disputes
These terms are governed by the laws of India. We'd always rather sort things out directly, so please contact us first at [email protected]. Any dispute will be subject to the jurisdiction of the courts at Jaipur, Rajasthan, without affecting any right you have to approach a consumer commission.
Grievance officer: , reachable at [email protected].
We aim to acknowledge complaints within 48 hours and to resolve them as quickly as possible, and in any case within one month.