Who we are
Snack Stash is a brand of SNACK STASH PRIVATE LIMITED, a company registered in Jaipur, Rajasthan, India. In this policy, “we”, “us” and “our” mean SNACK STASH PRIVATE LIMITED.
What this website collects
This website is deliberately simple. It has no customer accounts, no online checkout and no advertising or analytics trackers.
- Your stash list — the products you add are saved only in your own browser (using “local storage”) so your list is still there if you come back. It is not sent to us unless you choose to send your order message.
- Technical data — like most websites, our hosting provider (Cloudflare) processes basic technical information such as your IP address and browser type to deliver the website securely and protect it from abuse.
Information you send us
When you contact us on WhatsApp or by email, we receive the information you choose to share — for example your name, phone number, email address, delivery address and order details.
WhatsApp and email are provided by third parties (such as Meta and your email provider), whose own privacy policies also apply to messages you send through them.
How we use your information
- To reply to your questions and confirm orders.
- To arrange delivery — we share your name, address and phone number with our delivery partner only for that purpose.
- To keep records we are required to keep by law, such as invoices and tax records.
We do not sell your personal information, and we will not send you marketing messages unless you ask us to.
How long we keep it
We keep order and contact details only for as long as we need them to serve you, handle any issues with your order and meet our legal, tax and accounting obligations.
Your choices and rights
You can ask us to show, correct or delete the personal information we hold about you, subject to what the law requires us to keep. Just email us at [email protected].
You can clear your saved stash list at any time by removing the items in “My stash” or clearing your browser's site data.
Contact and complaints
Questions or concerns about your information? Email [email protected].
Grievance officer: , reachable at [email protected].
We aim to acknowledge complaints within 48 hours and to resolve them as quickly as possible, and in any case within one month.
Changes to this policy
We may update this policy as our business grows (for example, if we add online payments). The date at the top of this page shows when it was last updated.